Delays discovered on the dispatch dateEarlier
- Before
- Found when the truck is due
- With Milestone
- Seen when material or production slips
Supply chain · Logistics
Keep Every Delivery Promise in View
Customer schedules, material readiness, production and dispatch planning work from one record. A delay upstream shows up before it breaks a promise.
1Operational impact
What It Costs Today
- OperationsDelays found too late
A shortage or a late job is discovered on the dispatch date, when the customer is already waiting.
- SalesPromises without readiness
Dates are confirmed without knowing whether material and production can meet them.
- FinanceFreight nobody tracked
Transport charges and delivery records sit outside the system until the bill arrives.
2Milestone capability
What Milestone Does
Each capability works on the same database as the rest of Milestone, so nothing is copied between systems.
- Dispatch planning from schedulesDispatches planned from customer schedules, order by order.
- Readiness checkMaterial and production status shown against each planned dispatch.
- Gate and vehicle recordsVehicle, courier and material movement recorded at the gate.
- Delivery recordsWhat was delivered, when, against which dispatch.
- Transport chargesFreight and related charges captured against the dispatch.
- Export follow-upShipment documents and bank lodgement followed after dispatch.
Everything listed here is available today unless it carries a status tag.
3Process transformation
From Customer Schedule to Delivery and Billing
Select a step to see its document, who acts and the control applied.
Sales
Stores
Production
Logistics
Finance
Information moves onControl pointA delay revises the customer commitmentSteps in the same column run in parallel
01 · Customer schedule
- Document
- Order schedule
- Who acts
- Sales
- Control
- Dates taken from the order, not from memory
- 1SalesCustomer scheduleDates taken from the order, not from memory
- 2Storesin parallelMaterial readinessShortages shown against the date
- 3Productionin parallelProduction completionLate jobs shown against the date
- 4LogisticsDispatch planPlanned only when material and production are ready↺ A delay revises the customer commitment
- 5LogisticsGate and transportEvery vehicle and consignment recorded
- 6LogisticsDelivery recordDelivery confirmed against the dispatch
- 7FinanceFreight and invoiceDelivered cost and billing complete
Read the steps as text
- Customer schedule (Sales). Order schedule; Dates taken from the order, not from memory.
- Material readiness (Stores). Stock and allocation status; Shortages shown against the date.
- Production completion (Production). Work order status; Late jobs shown against the date.
- Dispatch plan (Logistics). Dispatch plan; Planned only when material and production are ready.
- Gate and transport (Logistics). Gate pass, vehicle record, e-way bill; Every vehicle and consignment recorded.
- Delivery record (Logistics). Delivery record; Delivery confirmed against the dispatch.
- Freight and invoice (Finance). Invoice and freight bill; Delivered cost and billing complete.
4Management visibility
What Management Sees
- Which dispatches are due, and are they ready?Due dispatches with readiness status
- Which are waiting on material or production?Blocked dispatches and the reason
- What freight is pending against dispatches?Transport charges not yet booked
- What has been delivered but not billed?Delivered, unbilled, by customer
123Layout sketch · live screen shown in your demo
- 1Dispatches due by date and customer
- 2Material and production readiness
- 3Transport and delivery status
5Business outcome
What Changes
Directions, not percentages. Your baseline is measured during the study, and improvement is measured against it.
Unrecorded freightLess
- Before
- Booked when the bill arrives
- With Milestone
- Captured against each dispatch
Delivered but unbilledFewer
- Before
- Found at month-end
- With Milestone
- Listed for billing as delivered
See It Running on Your Own Process
Bring one live process. We will walk through it with your documents and show it running end to end in Milestone.